Call 000 if this is an emergency
To make high-quality healthcare radically affordable while raising its safety for every person, everywhere.
You're asking what that actually means, we get it. We mean fewer delays, less confusion, lower cost. We mean better care and more dignity. Medly is a redesign of healthcare itself — one that’s personal, safe, and genuinely affordable. We asked a question that should never have to be asked: what if no one had to skip care because of the price? So we built Medly — a low-cost health model that doesn't compromise on quality. We capture your symptoms, medications, and concerns, turning them into a clear, structured summary for your doctor. They review it, clarify anything missing, and speak with you in real-time. We believe that safe, affordable, and human-centred healthcare should be the standard, not the exception. And the best part? Medly listens. Your feedback helps build a safer, more affordable system — because medicine should grow alongside the people it serves.
For Patients
Healthcare, simplified — finally.
Medly has redesigned healthcare for real life. We listen before we speak. We ask questions that matter. We get you. Our Australian-registered doctors join each consult prepared for you. It helps keep care consistent, compassionate, and personal. Whether you’re managing a chronic condition or need advice, Medly gives you calm, connected care — without the uncertainty, lengthy waits or cost of traditional systems.
For Health Professionals
Medicine, as it should be.
We’ve been doctors — we’ve felt the friction. So we removed it. Medly embeds clinical governance from patient identification to the after-consult care. No rushing. No guesswork. No burnout. Our platform allows you to focus on what truly matters: clinical reasoning and genuine patient connection. Together, we’re building a network of doctors redefining what safe, scalable, empathic medicine looks like. Our hiring process is competitive and rigorous — our patients deserve the best.
What happens when healthcare is delayed, distant, and too expensive to reach? Medly exists because too many Australians are being left behind.
65%
The number of Australians in outer regional, remote, and very remote areas who report limited access to doctors, compared to metro areas. (Source: AIHW, ABS Health Survey)
4+ weeks
The average wait for a non-urgent GP appointment in parts of Australia, particularly for new patients. (Source: RACGP Health of the Nation 2023)
10.5M+
The number of virtual health consultations delivered in Australia in 2022–23. (Source: AIHW Telehealth Report)
15%
Of Australians delayed or avoided healthcare due to cost. (Source: ABS Patient Experience Survey 2022–23)
40km+
Average one-way travel distance for rural Australians to reach their nearest GP. (Source: National Rural Health Alliance / AIHW Access Measures)
At Medly, we believe healthcare should move with intelligence, empathy, and purpose. And it should always move with you. These four values guide everything we build — and everything we stand for.
Radical Clarity
We strip the confusion out of healthcare. Clear language and thoughtful design make care feel effortless and safe.
Safety First
Every rule, pathway, and decision is engineered for safety first. Good care is safe care.
Equity by Design
Access to expert care should be universal. We build for fairness at every step.
Compassion
We design technology that listens. Care should feel supportive, human, and judgement-free.
At Medly, our mission goes beyond medicine. We’re building a movement for health, equality, and hope — one consult at a time.
What are we doing?
We pledge
1% of every consult to initiatives that strengthen the fabric of Australian communities — because care doesn’t stop when the consult ends.
How do we do that?
We partner
With local schools, community programs, and health initiatives that help people live safer, healthier, and more connected lives. Every contribution from Medly patients and doctors flows back into the communities that need it most.
Why do we do it?
We build
Because better health starts with stronger communities. It starts in schools, in families, in moments of opportunity and inclusion. We believe a stronger, healthier Australia is built not by systems, but by people who care — and we intend to lead by example.
Every consult with Medly doesn’t just help you — it helps shape the future of healthcare. We’re leading Australia’s first private, ethics-approved digital health study, supported by the University of Canberra Human Research Ethics Committee. Here’s how it works:
We ask for your consent
When you book, you can choose to let us use your de-identified information to improve healthcare for everyone.
We follow up
Ten days later, we’ll check in to see how you’re going — it takes less than a minute.
That's it!
We handle the rest safely and securely, de-identifying all data to ensure complete privacy. Your care contributes to a smarter, fairer health system for all.
Accessible. Affordable. Empowering. Healthcare that finally feels like it was built for you.
